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Upgrading Operating System on License Server

What to do when you consider upgrading the OS on the pc that runs PrintFactory license

Before you upgrade the OS on the PC that is the License Server pc for PrintFactory, the PrintFactory license needs to be de-activated.

This is required as the License in the Cloud holds some information about the pc serving as License Server.  Once the OS is upgraded, there will be a mismatch resulting in the License server no longer being recognised.

How to de-activate the license

Windows:

  • open Software Manager and select the key icon in the top left.
  • select de-activate license -> Next – > Finish

Mac

  • open Software Manager and select Help
  • select de-activate license -> Next -> Finish

Once the OS is upgraded the License can be re-activated with the login details used for logging into https://app.printfactory.cloud/account/login

 

Updated on December 19, 2019

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