What to do when you consider upgrading the OS on the pc that runs PrintFactory license
Before you upgrade the OS on the PC that is the License Server pc for PrintFactory, the PrintFactory license needs to be de-activated.
This is required as the License in the Cloud holds some information about the pc serving as License Server. Once the OS is upgraded, there will be a mismatch resulting in the License server no longer being recognised.
How to de-activate the license
Windows:
- open Software Manager and select the key icon in the top left.
- select de-activate license -> Next – > Finish
Mac
- open Software Manager and select Help
- select de-activate license -> Next -> Finish
Once the OS is upgraded the License can be re-activated with the login details used for logging into https://app.printfactory.cloud/account/login
