How to update your RIP software to the next version
Before you update your PrintFactory / ProofMaster RIP you must make sure all currently running PrintFactory/ ProofMaster applications are closed. You will need to save any unsaved work in Editor, Layout & Calibrator, and also make sure your printers have finished processing and printing any outstanding jobs.
If you have a license server that is in a separate location to your RIP, it is recommended to update the license server first before the other workstations. This will then make sure that when your RIP is updated, the communication to the license server will be automatically restored.
Where to get the installer?
First you need to download the installer from your Cloud account, or ask your support representative for the latest installer:
Running the installer:
Once the installer is downloaded, you can go ahead and close all running PrintFactory applications ready for the install of the next version.
If you are operating on macOS, you should also remove the existing applications from your dock before you proceed, otherwise you will end up with multiples of the same application:
Now you are ready to install, double click the installer to begin. The macOS installer will be a .pkg format and the Windows installer will be .msi. Follow the onscreen instructions in the installer wizard to complete the installation.
After you click finish the activation wizard will pop up, you can close this if your license is already activated (it will be unless this is your first installation) or if your license is activated elsewhere:
After you have closed the license activation wizard, the Software Manager should appear with your license information, including the current build your are running:
Now your install is complete you can go ahead & re-open your RIP and other applications. When you re-open the RIP, your resources database will be restored and then your RIP will open:
After the database is restored, your RIP will open:
Now you have updated the RIP, you should go ahead and follow the same procedure on all other workstations running PrintFactory, it is important that all workstations are operating with the same version.