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Update to the next version

How to update PrintFactory software to the next version

Before updating your PrintFactory applications, ensure that all currently running PrintFactory applications are closed. Save any unsaved work in Editor, Layout, or Calibrator, and ensure that your printers have finished processing and printing any outstanding jobs. If your license server is on a separate PC from your RIP, it is recommended to update the license server first before updating the other workstations. This will ensure that communication with the license server is automatically restored when the other PrintFactory PCs are updated.

Where to get the installer?

Download the installer by logging into your Cloud account at https://app.printfactory.cloud/self-care/downloads

Running the installer:

Once the installer is downloaded, close all running PrintFactory applications in preparation for the installation of the next version. You are now ready to install. Double-click the installer to begin. The macOS installer will be in .pkg format and the Windows installer will be in .exe or .msi format (depending on the version). Follow the on-screen instructions in the installer wizard to complete the installation.

Click Next.

Read and agree the license agreement & then click Next.

Choose which applications to install – it is recommended to install all apps.
You can also change the installed location, however it is recommended to
leave at the default.

Click Install.

If any outstanding applications need closing, you will be prompted here.

On Windows, you will be prompted to install some FTDI drivers, it is important to complete this wizard too.

Click Next.

Accpet the license agreement & click Next.

Click Finish

Now the install is complete, you can click Finish

After you click finish the activation wizard will pop up, you can close this if your license is already activated (it will be unless this is your first installation) or if your license is activated elsewhere:

License activation wizard – This can be closed if your license is already activated.

After you have closed the license activation wizard, the Software Manager should appear with your license information, including the current build your are running:

Now your install is complete you can go ahead & re-open your RIP and other applications. When you re-open the RIP, your resources database will be restored and then your RIP will open:

Restoring database

After the database is restored, your RIP will open:

PrintFactory RIP

Now you have updated the RIP, you should go ahead and follow the same procedure on all other workstations running PrintFactory, it is important that all workstations are operating with the same version.

Updated on January 17, 2023

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