Roland Printers not printing

A problem that can occur when you want to print to a Roland printer is that the printer Beeps and does not start printing.

Possible cause

When the ink set selected in the driver settings of the RIP does not correspond with the ink set selected in the Roland Printer the job is rejected by the Printer and the printer gives a short Beep.

Possible solutions

• Normally setting the right ink set in the driver settings is by looking on a printer ink cartridge that is inside the printer and select the ink type that is described on that cartridge. For example “ECO-SOL MAX”.

If this does not solve the problem it is still possible that the Ink type of the cartridges is not corresponding with the Ink type defined in the setup inside the Roland printer.

• One of the causes can be that a printer was using “ECO-SOL” when it was purchased and now it needs to use “ECO-SOL MAX”. To switch the Printer from “ECO-SOL” to “ECO-SOL MAX” please use document: ”Roland Switch to E-SOL Max.doc”

“Roland Switch to E-SOL Max.doc” is included below.

• If this document does not help because for example: you’re not able to update the firmware to the correct firmware. Please switch the ink set In the Driver settings of the Queue to the old ink type. If you’re unsure what the original ink type is just try them one by one, only one will start printing and won’t beep.

Switching a Eco-SOL printer to a Eco-SOL MAX printer

3 steps

1. Check firmware version of the printer
   • Firmware versions required to run Eco-SOL MAX Inks
   • Check Firmware.
2. Update the firmware on the printer with the Roland Firmware Updater Application
3. Converting the unit the Eco-SOL Max Ink.

1. Check firmware version of the printer

1a. Firmware versions required to run Eco-SOL MAX Inks.

Model Name	Required Firmware
SP-540V SP-300V SP-300	Ver. 5.90 and above
SJ-500 SJ-600	Ver. 5.3 and above
SC-500	Ver. 4.3 and above
SC-540 SC-540EX SC-545EX SC-545EXW SJ-640EX SJ-645EX SJ-740 SJ-740EX SJ-745EX	Ver. 6.60 and above
SJ-1000 SJ-10 45	Ver. 1.70 and above

1b. Check Firmware.

• Turn on the printer’s Main Power Switch.
• When turn on the Sub Power Switch of the printer, firmware version of the printer is displayed on the display panel.

Roland SC-540EX Ver. 6.30

2. Update the firmware on the printer with the Roland Firmware Updater Application

The following steps will allow you to perform a firmware update with the Roland Firmware Updater Application. It is important you complete each step in sequence to ensure proper installation.

Prerequisites.

• Make sure you download the current Firmware Update Application from the Roland DGA website. http://www.rolanddg.com/ or http://www.rolanddga.com/
• Make sure to download the current “Firmware installer user manual”
• Make sure to have an Microsoft® Windows Vista, Microsoft® Windows XP or Microsoft® Windows 2000

Perform Firmware Update.

Please use the by Roland provided “Firmware installer user manual” to install the newest Firmware.

3. Converting the unit the Eco-SOL Max Ink.

The following steps will allow you to convert a Roland unit to Eco-SOL MAX inks from Eco-SOL or SOL inks. It is important you complete each step in sequence to ensure proper installation.

Prerequisites

• Make sure the Roland unit has the firmware version required to run Eco-SOL MAX inks.
• It is not possible to use Eco-SOL and Eco-SOL MAX inks in the same unit. You must convert all colors to Eco-SOL MAX. Please have the need Eco-SOL MAX cartridges ready.

Performing the Eco-SOL MAX Update

1. Turn the main power of the unit on. ( This power switch will be located near the power cord. )
2. Turn on the units sub-power. ( The sub-power button is found on the front panel of the printer )
3. Press the “ Menu ” button on the front panel to enter the users menu
4. Use the “ Down ” arrow key on the front panel; navigate the users menu until “ Ink Control ” is shown on the units display.
5. Press the “ Right ” arrow to enter the “ Ink Control ” sub-menu.
6. Using the down arrow key on the front panel; navigate the sub menu until “ Change Ink Set ” is shown on the units display.
7. Press the “ Right ” arrow to enter the “ Change Ink Set ” sub-menu.
8. Using the Down arrow; navigate the menu till “ E-Sol MAX LcLm ” is shown on the display. * The display will be different depending on the unit model and ink set type for example it could be “ *E-Sol MAX 4Color ”.
9. Press the Enter button to begin the ink switch process.
10. The unit’s display will then walk the user through the needed steps complete the ink switch process. This process will take less than 5 minutes.
11. Once the automatic ink switch procedure is finished, the unit will be ready to print.