The license deactivation is made using License Info application.
There are 2 ways of deactivating the license:
- Online – if a connection to Internet is available
- Offline – if a connection to Internet is not available.
Deactivation on-line process:
The procedure of deactivation on-line is quick and easy:
- Windows:
- open Software Manager and select the key icon in the top left.
- select de-activate license -> Next – > Finish
Mac
- open Software Manager and select Help
- select de-activate license -> Next -> Finish
Deactivation off-line process:
- Open the Software Manager application
- Go to Help Menu (MacOS) > Deactivate license… or (Windows) select the key icon in the top left.
- Click Next and scan the QR code shown using your mobile phone and proceed to step 6.
- If no mobile with QR code scanning capability is available then save the configuration file. Go to a computer that has Internet access. Go to the support page, login with your account and access the mentioned deactivation link. Click Next.
- Upload the deactivation configuration file and deactivate your license.
- An email containing the “Deactivate.cfg” file will be sent on your email address
- Open the deactivation file and click Next > Finish
- Your license is now deactivated.