License DeActivation

The license deactivation is made using License Info application.

There are 2 ways of deactivating the license:

  • Online – if a connection to Internet is available
  • Offline – if a connection to Internet is not available.
Deactivation on-line process:

The procedure of deactivation on-line is quick and easy:

  1. Windows:
    • open Software Manager and select the key icon in the top left.
    • select de-activate license -> Next – > Finish

    Mac

    • open Software Manager and select Help
    • select de-activate license -> Next -> Finish
Deactivation off-line process:
  1. Open the Software Manager application
  2. Go to Help Menu (MacOS) > Deactivate license… or (Windows) select the key icon in the top left.
  3. Click Next and scan the QR code shown using your mobile phone and proceed to step 6.
  4. If no mobile with QR code scanning capability is available then save the configuration file. Go to a computer that has Internet access. Go to the support page, login with your account and access the mentioned deactivation link. Click Next.
  5. Upload the deactivation configuration file and deactivate your license.
  6. An email containing the “Deactivate.cfg” file will be sent on your email address
  7. Open the deactivation file and click Next > Finish
  8. Your license is now deactivated.
Updated on October 1, 2021

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